wni7 Privacy Policy

1 Who We Are

wni7 is an online casino and sports betting platform operating under an internationally recognised gaming licence. The platform offers a wide range of products to players in Pakistan and internationally, including live dealer casino games, cricket and sports betting, virtual casino games, online slots, and bingo — all accessible in Pakistani Rupees (PKR) via JazzCash, EasyPaisa, and major Pakistani banking channels.

wni7 acts as the data controller in respect of personal data collected through the wni7 platform. If you have any questions about how your data is handled, you may contact our Data Protection team at any time via the support channels described in Section 16 of this Policy.

2 Data We Collect

wni7 collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the platform, and occasionally from third-party sources such as payment processors and identity verification providers. The categories of personal data we collect are set out below.

2.1 Registration & Account Data

• Full legal name as per your CNIC, passport, or driving licence;
• Date of birth (to verify the 21+ age requirement);
• Residential address in Pakistan or internationally;
• Email address and mobile number;
• Username and encrypted password;
• Preferred language and currency settings (PKR).

2.2 Identity Verification (KYC) Data

• Copy of government-issued photo ID (CNIC, passport, or driving licence);
• Proof of residential address (utility bill, bank statement, or official correspondence);
• Selfie or liveness check image where required by our KYC provider;
• Source-of-funds documentation where required under AML obligations.

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment methods (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, USDT TRC20);
• Account balance history and transaction logs;
• Partial payment identifiers (e.g., masked JazzCash or EasyPaisa account numbers) — full credentials are never stored by wni7.

2.4 Gameplay & Betting Data

• Game session logs including game titles played, bet amounts, outcomes, and timestamps;
• Sports bets placed, odds accepted, and settlement records;
• Bonus claims, wagering progress, and promotional participation history.

2.5 Technical & Device Data

• IP address and geolocation (country/city level);
• Browser type, version, and operating system;
• Device identifiers and screen resolution;
• Session timestamps, page views, and click-path data;
• Cookie identifiers and similar tracking technology data (see Section 7).

2.6 Communications Data

• Records of support chat conversations, emails, and complaint correspondence;
• Survey responses and feedback submitted voluntarily;
• Marketing email engagement data (open rates, click-throughs) where you have opted in.

3 How We Use Your Data

wni7 uses the personal data it collects for the following specific purposes. We do not process personal data for any purpose that is incompatible with those listed below without first obtaining your consent or establishing another lawful basis.

• Account management: Creating, maintaining, and securing your wni7 account, and verifying your identity during login.
• Age and identity verification: Confirming that you meet the 21+ age requirement and that your identity is genuine before processing withdrawals.
• Payment processing: Facilitating PKR deposits and withdrawals via JazzCash, EasyPaisa, and Pakistani bank transfers, and maintaining accurate financial records.
• Service delivery: Providing access to casino games, sports betting markets, cricket betting, slots, bingo, and all other wni7 features.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling, applying player-requested deposit limits or self-exclusion, and complying with responsible gaming obligations.
• Anti-fraud and AML compliance: Detecting and preventing fraud, money laundering, identity theft, bonus abuse, and other prohibited activities.
• Regulatory compliance: Meeting obligations under applicable gaming licence conditions, anti-money laundering regulations, and data protection laws.
• Customer support: Responding to your enquiries, resolving disputes, and handling formal complaints.
• Platform improvement: Analysing anonymised usage data to improve game performance, user interface design, and platform stability.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates — only where you have consented or a legitimate interest applies (see Section 13).

4 Legal Basis for Processing

wni7 processes personal data under one or more of the following legal bases, depending on the specific purpose:

• Contractual necessity: Processing required to perform our obligations under the wni7 Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML obligations, gaming licence requirements, and tax reporting.
• Legitimate interests: Processing undertaken for wni7's legitimate business interests, such as fraud prevention, platform security, and anonymised analytics — where these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your explicit consent, such as receiving marketing emails or the use of non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5 Sharing Your Data

wni7 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, we do share personal data with carefully selected third parties in the following limited circumstances:

5.1 Payment Processors

We share financial data necessary to process your deposits and withdrawals with payment service providers including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 gateway providers. These parties process your data only as required to complete your transactions.

5.2 Identity Verification Providers

We share identity and KYC documentation with our certified third-party identity verification provider(s) to conduct age verification, document authentication, and liveness checks as required by our licensing obligations.

5.3 Regulatory and Law Enforcement Authorities

wni7 may disclose personal data to gaming regulators, financial intelligence units, law enforcement agencies, or courts where we are legally compelled to do so or where disclosure is necessary to prevent fraud, money laundering, or other serious criminal activity.

5.4 Technology and Infrastructure Partners

wni7 uses trusted technology partners for cloud hosting, platform analytics, customer support tooling, and cybersecurity services. These partners act as data processors under written data processing agreements and are prohibited from using your data for their own purposes.

5.5 Game Providers

Certain gameplay and session data may be shared with our third-party game studio providers (live dealer, slots, virtual games) to the minimum extent necessary to deliver the game experience, resolve disputes, and meet their own licensing obligations.

6 Payment Data

wni7 takes particular care with financial data. When you make a deposit or withdrawal via JazzCash, EasyPaisa, or a Pakistani bank account, your full payment credentials are transmitted directly to the payment processor over an encrypted connection and are never stored in full on wni7's servers.

wni7 retains only a partial, masked identifier (e.g., the last four digits of a bank account number, or a transaction reference) sufficient to match your payment method for withdrawal purposes and to maintain required financial records. Full payment account numbers, PINs, and passwords are never accessible to wni7 staff.

All wni7 payment flows are processed over HTTPS with 256-bit SSL encryption. Players are strongly advised never to share their JazzCash or EasyPaisa PINs with any person claiming to represent wni7 — our support team will never ask for your payment PIN.

7 Cookies & Tracking Technologies

wni7 uses cookies and similar technologies (such as web beacons, pixel tags, and local storage) on the wni7 platform to deliver a functional, personalised, and secure experience. The types of cookies used are as follows:

You may manage your cookie preferences through your wni7 account settings or by adjusting your browser's cookie controls. Please note that disabling essential cookies will impair the functionality of the wni7 platform and may prevent you from logging in or placing bets. Disabling analytics and marketing cookies will not affect your ability to use core platform features.

8 Data Retention

wni7 retains personal data for as long as necessary to fulfil the purposes for which it was collected, to maintain your account, and to comply with applicable legal, regulatory, and licensing obligations. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account plus a minimum of 5 years after account closure, in line with standard AML record-keeping requirements under international gaming licence conditions.
• Transaction and financial records: Retained for a minimum of 5 years from the date of each transaction.
• Gameplay logs: Retained for a minimum of 2 years to support dispute resolution, regulatory audits, and responsible gaming monitoring.
• Support correspondence: Retained for 3 years from the date of each interaction.
• Marketing data: Retained until you withdraw consent or opt out of marketing communications, after which it is deleted or anonymised within 30 days.
• Cookie and analytics data: Anonymised analytics data may be retained indefinitely in aggregated, non-identifiable form.

When the relevant retention period expires, wni7 will securely delete or irreversibly anonymise your personal data so that it can no longer be linked to your identity.

9 Your Rights

As a data subject, you have a number of rights in respect of personal data held about you by wni7. These rights are described below. To exercise any of these rights, please contact wni7 support via live chat or email (see Section 16). We will acknowledge your request within 5 business days and aim to respond fully within 30 days.

• Right of Access: You may request a copy of all personal data wni7 holds about you, along with information about how it is being used. This is commonly known as a Subject Access Request (SAR).
• Right to Rectification: If any personal data wni7 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to Erasure ("Right to be Forgotten"): In certain circumstances, you may request that wni7 delete your personal data. This right is subject to exceptions where retention is required by law or legitimate interest (e.g., AML record-keeping obligations).
• Right to Restrict Processing: You may request that wni7 limits how it uses your data in specific circumstances, for example while a dispute is being resolved.
• Right to Data Portability: Where processing is based on your consent or on contract, you may request that wni7 provides your data in a structured, commonly used, and machine-readable format.
• Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling and direct marketing. On receipt of a valid objection to direct marketing, wni7 will cease that processing immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

10 Children & Minors

The wni7 platform is strictly intended for adults aged 21 years and above. wni7 does not knowingly collect, process, or retain personal data relating to any individual under the age of 21. If wni7 discovers or has reason to believe that personal data has been submitted by or on behalf of an individual under 21, that account will be suspended immediately, all associated data will be deleted, and any deposited funds will be returned through the original payment method subject to verification.

Parents and guardians in Pakistan who believe their child may have attempted to register a wni7 account are encouraged to contact our support team immediately via live chat. wni7 will investigate and resolve such reports promptly and confidentially.

11 Security Measures

wni7 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include:

• 256-bit SSL/TLS encryption on all data in transit between your device and wni7 servers;
• Encrypted storage of sensitive data at rest, including KYC documents and account credentials;
• Access controls: Personal data is accessible only to wni7 staff and contractors who genuinely need it to perform their roles, subject to role-based access permissions and confidentiality obligations;
• Multi-factor authentication available on all wni7 player accounts to reduce the risk of unauthorised access;
• Regular security audits and penetration testing conducted by independent third-party cybersecurity specialists;
• Intrusion detection systems and 24/7 monitoring of wni7 infrastructure for suspicious activity;
• Incident response protocols: In the event of a confirmed data breach, wni7 will notify affected players and relevant authorities within the timeframes required by applicable law.

Whilst wni7 takes all reasonable steps to protect your data, no internet-based system is completely immune to risk. You can help protect your account by using a strong, unique password, enabling multi-factor authentication, and never sharing your login credentials with any third party.

12 International Data Transfers

wni7 operates on an international basis and may transfer personal data to, or process it in, countries outside Pakistan. This may include transfers to countries where data protection laws differ from those applicable in your jurisdiction.

Where personal data is transferred internationally, wni7 ensures that appropriate safeguards are in place, which may include:

• Transfers to countries recognised as providing an adequate level of data protection by relevant regulatory authorities;
• Data processing agreements incorporating standard contractual clauses or equivalent safeguards with the receiving party;
• Binding corporate rules or codes of conduct approved by a competent supervisory authority.

By registering a wni7 account and accepting this Privacy Policy, you consent to these international transfers where they are necessary to provide the wni7 service to you.

13 Marketing Communications

wni7 may send you marketing communications about bonuses, promotions, new game launches, PSL cricket betting markets, and other wni7 features. We will only send marketing communications where you have:

• Opted in to marketing during registration or subsequently through your account preferences; or
• Previously engaged with similar products or promotions and have not opted out, where wni7 has a legitimate interest to do so.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link in any marketing email sent by wni7;
• Updating your communication preferences in your wni7 account settings; or
• Contacting our support team via live chat.

Please note that opting out of marketing communications does not affect transactional communications (such as deposit confirmations, withdrawal notifications, account security alerts, and KYC requests), which wni7 must send to you as part of the service.

14 Third-Party Links

The wni7 platform may contain links to third-party websites or services, including game provider landing pages, payment processor portals, and informational resources. These third-party sites operate independently of wni7 and have their own privacy policies, for which wni7 accepts no responsibility.

wni7 recommends that you review the privacy policy of any third-party site you visit before submitting personal data to it. The inclusion of a link on the wni7 platform does not constitute an endorsement of the linked site's privacy practices.

15 Policy Updates

wni7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material, wni7 will notify registered players via email or through an on-platform notification prior to the changes taking effect. Your continued use of the wni7 platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how wni7 protects your data. If you have any concerns about any changes made, please contact our support team before continuing to use the platform.

16 Contact & Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data subject rights, or wish to make a complaint about how wni7 has handled your personal data, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the wni7 platform — the fastest way to reach our support team for players across Karachi, Lahore, Islamabad, Faisalabad, Multan, and beyond.
• Email: support at wni7.com — please allow up to 2 business days for an email response.

wni7 will acknowledge all formal data-related complaints within 5 business days and aim to resolve them within 30 days. If you are not satisfied with wni7's response to a data complaint, you have the right to escalate the matter to the relevant supervisory authority or the dispute resolution body designated under our gaming licence.

support at wni7.com